| Q: |
How can I subscribe to this service? |
| A: |
Fill in the application and submit it, then print out the signed contract and fax it to:
961-1-900 140 Ext. 168
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| Q: |
How can I login and access my statement if I have forgotten my Customer ID and Password? |
| A: |
Please call the VISA Customer Care for assistance at 961-1-871 245/6 or the Customer Service Center at 961-1-900 111. |
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| Q: |
Which Internet browsers are compatible with this service? |
| A: |
Internet Explorer 5 and later versions. |
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| Q: |
Why I was able to log in but cannot access the statement page? |
| A: |
Please check your network connections and make sure that you are accessing port 8282. |
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| Q: |
How long can I go back in order to view my statements? |
| A: |
You can view back statements as of beginning 2006. |
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| Q: |
Can I talk to a Customer Service Agent for further inquiries? |
| A: |
For questions or difficulties regarding Credit Libanais VISA Merchant Service, send us an e-mail to info@creditlibanais.com.lb or call our Customer Service Center at 961-1-900 111 during the following hours: |
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In order to be able to use this service, you should submit the application form and sign it with the contract.
